I’d like to first thank Howard Hensley for stepping up and
giving me a last minute interview taking time out of his day. I’d also like to
thank John William Carter Robinson (Big John) head of the Bengals Bomb Squad for introducing me
to Howard.
With the NFL draft now over, negotiations begin. Teams and
agents will start to meet to discuss contracts. So I went to find someone who
works in sports and has negotiation experience. Howard Hensley may not have
negotiation experience on player contracts with teams, but he brings another
element to the table that a lot of athletes need - Charity representation.
Howard Hensley owns and operates Pro Player Events &
Appearances. He started working with current and former NFL players providing
them with the ability to team up with existing charities and helping them to
start up their own Foundations, if they so desire. They also set up autograph
sessions, youth football and cheerleading camps and golf outings. They have had
camps in Seattle, WA all the way to Miami, FL. He’s been doing this since 2005.
What
first got you interested in doing this job?
I started working with athletes in 2005. I was working in finance
for a local hospital and we were asked to get our employees involved more in
the community. So I teamed up with the Juvenile Diabetes Research Foundation
and sent feelers out to local celebrities and the only person who got back with
me was a former Super Bowl DB for the Bengals and from there on I started
working with other athletes pairing them with causes near and dear to their
heart and helping them set up foundations and raise money for their respective
charities too.
What
types of companies do you negotiate with?
I have negotiated events with National Organizations, such as
the American Lung Association, American Cancer Society, JDRF, American Heart
Association, Children's Hospital, National Multiple Sclerosis Society,
Stynchula Family Foundation, Coca Cola, Wal-Mart, Old Navy and countless other
organizations and businesses have worked to assist us to achieve our goals and
theirs as well. I've found that networking and creating a win-win situations
works best in this difficult economy.
Do
you find the negotiation process to be fun or tedious? Why?
Negotiation is like a war without weapons. You have to have
achievable and reasonable expectations and be willing to concede to a certain
degree and have tangible incentives. You never want to show desperation or
excitement and you must be patient above all else… it is acceptable to walk
away from the negotiating table and you have to be able to accept failure and
understand that for every door that gets slammed shut there is always another
door you can knock on…negotiating is like a dance and personally I enjoy the
challenge and thrive on it...
How do you separate the people (IE: yourself and the other
person) from the problem when you are negotiating?
Personally I handle the negotiating process alone and do not
have my clients with me. They may cave or not be willing to maximize the
fullest revenue percentage and weakness is not a good trait when negotiating. I
will have a general idea of what our objective is and the minimum that we are
looking for when negotiating deals and having those parameters enables you to
be an effective negotiator. Negotiations require one to have power and trust
from clients understanding that clients will get the most out of your own
ability...all in all you can not take tough negotiations personally and must
maintain professionalism at all times.
How
do you handle positional bargaining tactics?
Positional bargaining occurs in a wide array of areas for our
business. We have fans that want to acquire items for less than what we are
asking and we have venues that may want to charge us an appearance fee when we
are asking for an appearance fee. Understanding what your objective is and what
the bottom line price you are willing to accept is the advantage one has in
this negotiation process...haggling and being willing to work down slightly is
the advantage the seller has. I always work high asking for more than we expect
and sometimes you get what you ask for! So starting low is not something I
would ever recommend...shoot high work down if need must, but stand your ground
and understand there are always other opportunities and it is okay to walk away
from a deal that does not meet your client or your objectives.
What dirty tricks have you seen used in your experience that new
comers to negotiating should look out for?
I am always leery of individuals who are in a hurry and pushy
about a negotiation process. People who are unwilling to put in writing an
agreement are actually shouting at you to RUN AWAY! Oral agreements are
non-enforceable and here say. Whenever you come to an agreement it's best to
get it in writing. There are numerous individuals who have their own interests
in mind and will always try to take advantage of you and your clients. Certain
negotiators may try to use time or claim they can get a player to appear for
less than I am asking so I ask for a bottom line number if it falls within our
budget we can make things work or again, just walk away.
What is the one single most important piece of advice you can
give someone just starting out in the field?
Patience and
confidence are the most effective tools to use in negotiating and keeping your
emotions in check. Use your poker face, but don't be unrealistic. Determine
what your bottom line is before entering in any negotiation process and be
realistic. If you aren't willing to bend you eventually will break. Maintaining
integrity and being fair will provide you with a positive reputation and open
other doors for you. Failing to be fair will keep doors closed for you no
matter what you have done; so maintaining positive relations and being
reasonable will only benefit you as a negotiato
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